About us
What motivates us
What motivates us
What motivates us
What motivates us
What motivates us
What motivates us
For more than four decades, we’ve partnered with some of the most exciting, innovative and adventurous global brands to solve their marketing challenges and deliver on their commercial objectives.
We reach our full potential when we become an extension of our clients’ teams and pride ourselves on the strong and consistent relationships we’ve built over the years.
If you’re looking for a team that asks lots of questions to reach the right outcomes, relishes finding the most appropriate solution to a challenge, and thrives on action and impact - you’ve come to the right place.
Our global reach sees us deliver exceptional results for organisations across the UK, USA and Europe.
Our global reach sees us deliver exceptional results for organisations across the UK, USA and Europe.
Our global reach sees us deliver exceptional results for organisations across the UK, USA and Europe.
As a team, we share a common set of values which align us.
We’re all about delivering more business value
We want everything we do to make an impact
We ask the right questions to get to the right answers
We work hard and don’t give up
Yes, we are a team of experts, but the solutions we deliver are smart too!
The Merchant team
Managing Director
Leading Merchant’s vision and strategic direction, Hayden thrives on working closely with business leaders to solve their challenges and meet ambitious goals.
Client Director
Highly experienced in technology and digital strategy, Amie is committed to building strong relationships and delivering complex technical projects that exceed expectations.
PR & Communications Director
Through strategic PR and communications, Jules empowers clients to effectively communicate their value with target audiences globally.
Creative Director
Ollie leads all creative projects, working in digital, print and brand design. He has a wealth of experience in both design and development, delivering projects for multinational clients.
Senior Account Manager
Lana is in her element when applying her strategic mindset to client challenges. With solid US and UK experience, she delights her clients with her proactive and well-considered approach to their programmes.
Project Manager
Exceptionally well organised and thorough, Gemma ensures smooth and efficient delivery of client projects. Her ability to effectively manage risks and keep things on track, result in a happy team and delighted clients.
testimonial
“In my practice, agencies are part of our extended team. We have each other’s back. As a 2-time and current client of Merchant, I am most pleased to have them as part of our team… they simply bring welcomed and unbiased expert insights and execution.”
Zarina Stanford
Chief Communications & Marketing Officer, Rackspace Technology
