Relationship building

Create new revenue streams by harnessing channels with the power to transform relationships with customers, partners and other stakeholders.

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Empower teams to build profitable relationships through:

Streamlined communications

Leverage the channels that customers consume with engaging content that builds brand loyalty

Tools and processes

Use online tools such as web apps to strenghten relationships and become valuable new sources of revenue

Audience understanding

Uncover the interests of your audiences and where they congregate to land your messaging

Communicating shared values

Reach and engage customers by building upon like-minded principles

Driving compliance and stakeholder collaboration for leading global home improvement company Kingfisher PLC

Kingfisher brought us on board to improve internal compliance and enhance engagement with its vendors.

Ramping up Syniti’s digital presence to generate demand

Syniti tasked us with improving its brand visibility and positioning, ramping up audience engagement and demand generation.

Merchant’s technical expertise, account management, pragmatism and flexibility make them a valuable partner.”
Tim Savage Vendor Communications Lead, Kingfisher PLC/cite>

Strengthen relationships to increase profitability

Does your brand need to communicate better with stakeholders? Could technological innovation drive sales enablement? Whatever the business challenges, we’ll give you the tools to become more profitable.