The Client With over 1,302 stores, across ten countries, Kingfisher plc is one of the largest home improvement suppliers operating within Europe, Russia, and Turkey, generating over £11 billion in sales revenue annually through brands including B&Q, Screwfix, Castorama and Brico Depot. Today, Kingfisher helps more than six million customers each year find the materials, tools, and furnishings to improve their homes for the better.
With 79,000 employees worldwide, and tens of thousands of unique products being sold across seven international home improvement brands, quality assurance is a key part of Kingfisher's business. For this reason, quality control at Kingfisher takes place across all stages of a product's lifecycle, from initial sourcing of each item from Kingfisher's respective vendor partners, all the way through to the product landing on the shelves.
But quality assurance at Kingfisher doesn't only entail making sure the product is fit for purpose. Each item is also rigorously tested for safety, resilience, and global market compliance, according to the latest industry and legal legislation. It's for this reason Kingfisher approached us to help them create an efficient system for storing and monitoring compliance governance within its business. Making it easy for every quality assurance team member, no matter where in the world they're based, to access the most relevant and up-to-date compliance information.
Creating an auditable platform for improving compliance with quality procedures for tens of thousands of products across Kingfisher's brands.